FAQs

CalFresh

How do I submit verification documents?

Verification documents can be submitted several ways:

  • Online using BenefitsCal
  • By mail to Siskiyou County Health and Human Services Agency at 818 S. Main Street, Yreka, CA 96097
  • By fax to 530-841-2723
  • In person at 818 S. Main Street in Yreka
Where are my Food Stamps?

CalFresh benefits are electronically issued to your personal Electronic Benefits Transfer (EBT) Card. Benefits are available to you during the first ten days of the month, as long as you have turned in your paperwork on time.

I have moved to another County. Do I need to reapply in my new County of residence?

You do not need to reapply.  Just contact your worker and ask to have you case transferred.

My EBT Card is lost or stolen. Can I get another one?

Yes, contact Citicorp at 1-877-328-9677, 24 hours a day, 7 days a week to report a lost or stolen EBT card. A new EBT card will be issued to you, or you may contact your worker for a replacement.

Can I use the EBT Card at a grocery store in another state?

Yes, CalFresh is a Federal program.  Most stores accept the EBT Card, but if in doubt, ask the store first.

My sister and her children moved in/out. Do I need to tell my worker?

This change is voluntary except when completing your Semi Annual Report or you CalFresh Renewal.

What kinds of things can I buy with my CalFresh EBT Card

CalFresh can buy food for human consumption and seeds and plants that produce foods for the household. CalFresh cannot buy: any non-food item, such as pet foods, soaps, paper products, and household supplies; alcoholic beverages and tobacco; vitamins and medicines; any food that will be eaten in the store; hot foods that are ready to eat; and any food marketed to be heated in the store.